{"id":61,"date":"2023-10-18T11:12:56","date_gmt":"2023-10-18T11:12:56","guid":{"rendered":"https:\/\/host24.au\/demo\/?page_id=61"},"modified":"2023-11-06T09:00:22","modified_gmt":"2023-11-06T09:00:22","slug":"data-center-info","status":"publish","type":"page","link":"https:\/\/host24.au\/demo\/data-center-info\/","title":{"rendered":"Data Center Info"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; typography_style=&#8221;white-shadow&#8221; css=&#8221;.vc_custom_1699254259401{background-image: url(https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/head-sub-dcenter.jpg?id=613) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; wpex_bg_position=&#8221;center;&#8221; min_height=&#8221;700px&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-heading.vcex_6a00945b510b6{color:var(--wpex-palette-219-color);font-size:82px;line-height:var(--wpex-leading-tight);}@media (max-width:959px){.vcex-heading.vcex_6a00945b510b6{font-size:46px;}}@media (max-width:767px){.vcex-heading.vcex_6a00945b510b6{font-size:38px;}}@media (max-width:479px){.vcex-heading.vcex_6a00945b510b6{font-size:38px;}}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl vcex_6a00945b510b6\"><span class=\"vcex-heading-inner wpex-inline-block\">Data Center Info<\/span><\/h1>[vc_column_text font_size=&#8221;22px&#8221;]Rent your own fully-managed private server with 100% dedicated resources[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1699254598257{margin-top: 40px !important;}&#8221;][vc_column]<style>.vcex-heading.vcex_6a00945b51d21{color:var(--wpex-palette-19-color);font-size:28px;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mt-40 wpex-mb-30 wpex-text-center vcex_6a00945b51d21\"><span class=\"vcex-heading-inner wpex-inline-block\">Our Datacenter<\/span><\/h3>[vc_column_text text_align=&#8221;center&#8221;]Host24 provides cloud hosting services in our Macquarie Telecom data center. Located at our 43MW Macquarie Park campus (Sydney&#8217;s northwest), the state of the art and vendor-neutral Sydney IC2 facility is designed and proven for enterprise colocation, wholesale and government tenancy.<\/p>\n<p>The highly-certified facility, owned and operated by Macquarie Data Centres is located at a convenient 15kms distance from the centre of Sydney, Australia with interconnection available to all major carriers, cloud providers and Macquarie\u2019s IC1 colocation facility located in Sydney\u2019s central business district.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1699257373876{margin-top: 40px !important;padding-top: 100px !important;padding-bottom: 40px !important;background-color: #f9f9f9 !important;}&#8221;][vc_column]<style>.vcex-heading.vcex_6a00945b52321{color:var(--wpex-palette-19-color);font-size:28px;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mb-30 wpex-text-center vcex_6a00945b52321\"><span class=\"vcex-heading-inner wpex-inline-block\">What our data centre facilities offer:<\/span><\/h3>[vc_row_inner css=&#8221;.vc_custom_1699078938156{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]<style>.vcex-bullets.vcex_6a00945b528b6 .vcex-bullets-icon{color:var(--wpex-palette-16-color);}<\/style><div class=\"vcex-module vcex-bullets custom-icon vcex_6a00945b528b6\">\n<ul>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">99.7% network availability<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Flexible space solutions allow your data center to grow with your business needs<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Managed installation and onsite technicians (on call) make it easy to manage your equipment when you can\u2019t<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Network Route Optimization provides consistent performance of your Internet applications<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Network monitoring, resiliency, capacity and speed<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Environment scaling and space planning<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Enhanced IP connectivity options provide easy access to all major Internet backbones enabling a direct connection of customers to your business<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">The experts to manage the infrastructure and whatever else you need<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon far fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow\">Unlimited onsite visits to data center (pre-organised)<\/div><\/div><\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"vcex-video wpex-bg-black\" data-vcex-video-type=\"vimeo\"><div class=\"vcex-video-inner wpex-relative\"><iframe class=\"wpex-block wpex-w-100 wpex-h-100 wpex-aspect-16-9\" src=\"https:\/\/player.vimeo.com\/video\/377218208\" title=\"\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen loading=\"lazy\"><\/iframe><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1699257101859{margin-top: 40px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256460545\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-shapes\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Main Structural Features<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>600mm raised floor with anti-static tiles<\/li>\n<li>Slab to slab height ranges from 3.6m clear height upwards<\/li>\n<li>Slab loading of 12kN\/m\u00b2<\/li>\n<li>10 Tonne goods lift<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256620948\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-bolt\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Redundant Power<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>2 x diverse 20 MVA feeds feeding from the National Grid<\/li>\n<li>Highly efficient DRUPS installation supported by up to 22 no-break Rotary Diesel UPS sets<\/li>\n<li>Diverse A+B+R supply, distributed via 11kV rings within the data centre<\/li>\n<li>On-site diesel tanks (6 x 60,000 litres) support 24 hours at full capacity with 24&#215;7 diesel delivery<\/li>\n<li>A third 20MVA feed will be on stream in 2011<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256853483\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-temperature-low\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Cooling and Environment<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Minimum N+1 resilience on chilled water cooling system 6+1 4.5MW water cooled chillers<\/li>\n<li>Diverse chilled water distribution pipe work (ring main type) throughout data centre with N+1 flow and return pipe work via N+1 risers<\/li>\n<li>CRAC units within customer areas provided at minimum N+1<\/li>\n<li>Temperature and humidity in technical space to industry accepted standards and maintained within energy efficient parameters<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256381740\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-users-cog\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Building Management Systems<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Experienced facilities management team with technicians on duty 24&#215;7<\/li>\n<li>BMS systems monitoring all essential mechanical plant and SCADA system for all electrical systems<\/li>\n<li>BMS systems monitoring all in Suite environmental<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256742172\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-satellite-dish\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Telecommunications<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Carrier Neutral<\/li>\n<li>Access to multiple telecommunications providers<\/li>\n<li>2 dedicated Meet Me Rooms<\/li>\n<li>2 diverse building entry points<\/li>\n<li>Diverse cable routes, risers and pathways<\/li>\n<li>Roof space availability for satellite and antennae equipment<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256895747\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-fire-extinguisher\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Fire Detection and Suppression<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Multi-aspirated fire detection and warning system<\/li>\n<li>Analogue addressable fire detection system in all areas<\/li>\n<li>Inergen gas suppression system in an N+N arrangement<\/li>\n<li>Dry pipe sprinkler system to all data suites to further back up the Inergen gas system<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256434336\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-shield-alt\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Security<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Security Operations Centre manned 24&#215;7 with security guards on-site 24&#215;7<\/li>\n<li>Premises under constant CCTV surveillance<\/li>\n<li>Intruder resistant to all areas<\/li>\n<li>Physical access to the data centre is controlled by mantrap<\/li>\n<li>Strict access control list<\/li>\n<li>Access control using proximity card readers<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block vc_custom_1699256807034\"><div class=\"vcex-icon-box-symbol wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-inline-flex wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-text-1\" style=\"color:var(--wpex-palette-19-color);font-size:var(--vcex-icon-md);\"><span aria-hidden=\"true\" class=\"fas fa-ethernet\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h4 class=\"vcex-icon-box-heading wpex-heading wpex-mb-10\" style=\"font-weight:400;font-size:24px;\">Ancillary Services<\/h4><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><ul>\n<li>Design and build services<\/li>\n<li>Installation and cabling<\/li>\n<li>On-site secure storage for deliveries<\/li>\n<li>Meeting Rooms<\/li>\n<li>Technical cleaning<\/li>\n<\/ul>\n<\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1699257382301{padding-top: 100px !important;padding-bottom: 40px !important;background-color: #cee7fc !important;}&#8221;][vc_column]<style>.vcex-heading.vcex_6a00945b58b5a{color:var(--wpex-palette-19-color);font-size:28px;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mb-30 wpex-text-center vcex_6a00945b58b5a\"><span class=\"vcex-heading-inner wpex-inline-block\">Learn why we are one of the Industry\u2019s Leading Provider of web hosting solutions<\/span><\/h3>[vc_column_text text_align=&#8221;center&#8221;]With over 15 years\u2019 experience of providing website hosting, we have established a reputation of trusted web hosting business[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1699078938156{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-teaser vcex-teaser-one wpex-flex wpex-flex-col vc_custom_1699081134305\"><div class=\"vcex-teaser-media wpex-mb-20\"><img width=\"500\" height=\"327\" src=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/dataracks.jpg\" class=\"wpex-align-middle\" alt=\"data centre\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/dataracks.jpg 500w, https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/dataracks-300x196.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/div><div class=\"vcex-teaser-content\"><h2 class=\"vcex-teaser-heading wpex-heading wpex-text-lg\">Owned Data Center<\/h2><div class=\"vcex-teaser-text wpex-mt-10 wpex-last-mb-0 wpex-clr\"><p>We have our own onsite data center and own all of our own equipment. This ensures that we are able to proactively manage and protect our infrastructure instead of relying on a third party provider.<\/p>\n<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-teaser vcex-teaser-one wpex-flex wpex-flex-col vc_custom_1699081167377\"><div class=\"vcex-teaser-media wpex-mb-20\"><img width=\"500\" height=\"327\" src=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/onsitetech.jpg\" class=\"wpex-align-middle\" alt=\"onsite tech\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/onsitetech.jpg 500w, https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/onsitetech-300x196.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/div><div class=\"vcex-teaser-content\"><h2 class=\"vcex-teaser-heading wpex-heading wpex-text-lg\">Engineers Onsite 24\/7<\/h2><div class=\"vcex-teaser-text wpex-mt-10 wpex-last-mb-0 wpex-clr\"><p>We have onsite technical engineers 24 hours a day, every day of the year. If a problem occurs, you can rest assured that we have a team of experts available to respond immediately, no matter what day or time it is.<\/p>\n<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"vcex-module vcex-teaser vcex-teaser-one wpex-flex wpex-flex-col vc_custom_1699081177011\"><div class=\"vcex-teaser-media wpex-mb-20\"><img width=\"500\" height=\"327\" src=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/supportcenter.jpg\" class=\"wpex-align-middle\" alt=\"supportcenter\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/supportcenter.jpg 500w, https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/supportcenter-300x196.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/div><div class=\"vcex-teaser-content\"><h2 class=\"vcex-teaser-heading wpex-heading wpex-text-lg\">In-house Support Center<\/h2><div class=\"vcex-teaser-text wpex-mt-10 wpex-last-mb-0 wpex-clr\"><p>Whenever you contact us, you can be assured that you are talking to a member of our team. By having a dedicated support center, we are able to quickly resolve any issues you may encounter.<\/p>\n<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1699079611929{margin-top: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-heading.vcex_6a00945b5afd3{color:var(--wpex-palette-19-color);font-size:28px;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mb-30 vcex_6a00945b5afd3\"><span class=\"vcex-heading-inner wpex-inline-block\">Frequently Asked Questions<\/span><\/h3>[vc_column_text]To help you make an informed decision, we&#8217;ve compiled a list of our most frequently asked questions relating to the products and services listed on this page.<\/p>\n<p>If you can&#8217;t find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we&#8217;ll be happy to help you.[\/vc_column_text]<div class=\"vc_custom_1699078237043 wpex-clr\"><a href=\"https:\/\/host24.au\/demo\/contact-us\/\" class=\"vcex-button theme-button flat inline\"><span class=\"vcex-button-inner theme-button-inner\">Submit Your Questions<\/span><\/a><\/div> [\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-toggle.vcex_6a00945b5bebb .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5bebb .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5bebb .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5bebb\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#does-this-product-include-user-support\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"does-this-product-include-user-support\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">Does this product include user support?<\/h5><\/a><\/div><div id=\"does-this-product-include-user-support\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">Yes, we do include support from level 1-3.<\/div><\/div><\/div>[vc_empty_space height=&#8221;10px&#8221;]<style>.vcex-toggle.vcex_6a00945b5c2c7 .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5c2c7 .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5c2c7 .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5c2c7\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#do-you-offer-any-money-back-guarantee\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"do-you-offer-any-money-back-guarantee\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">Do you offer any money back guarantee?<\/h5><\/a><\/div><div id=\"do-you-offer-any-money-back-guarantee\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">Yes, 30 days money back guarantee and we also don\u2019t offer any long contracts, just month to month.<\/div><\/div><\/div>[vc_empty_space height=&#8221;10px&#8221;]<style>.vcex-toggle.vcex_6a00945b5c6ad .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5c6ad .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5c6ad .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5c6ad\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#do-you-offer-any-free-trial-for-new-users\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"do-you-offer-any-free-trial-for-new-users\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">Do you offer any free trial for new users?<\/h5><\/a><\/div><div id=\"do-you-offer-any-free-trial-for-new-users\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">Yes please, we are offering free trial.<\/div><\/div><\/div>[vc_empty_space height=&#8221;10px&#8221;]<style>.vcex-toggle.vcex_6a00945b5ca94 .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5ca94 .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5ca94 .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5ca94\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#will-my-services-be-setup-immediately\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"will-my-services-be-setup-immediately\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">Will my services be setup immediately?<\/h5><\/a><\/div><div id=\"will-my-services-be-setup-immediately\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">As soon as humanly possible.<\/div><\/div><\/div>[vc_empty_space height=&#8221;10px&#8221;]<style>.vcex-toggle.vcex_6a00945b5ce79 .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5ce79 .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5ce79 .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5ce79\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#what-payment-methods-do-you-accept\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"what-payment-methods-do-you-accept\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">What payment methods do you accept?<\/h5><\/a><\/div><div id=\"what-payment-methods-do-you-accept\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">We are offering as credit card and Pay Pal.<\/div><\/div><\/div>[vc_empty_space height=&#8221;10px&#8221;]<style>.vcex-toggle.vcex_6a00945b5d260 .vcex-toggle__icon{color:var(--wpex-palette-19-color);}.vcex-toggle.vcex_6a00945b5d260 .vcex-toggle__heading{font-size:16px;font-weight:600;}.vcex-toggle.vcex_6a00945b5d260 .vcex-toggle__trigger{color:var(--wpex-palette-19-color);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a00945b5d260\" data-animate=\"true\" data-duration=\"300\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><div class=\"vcex-toggle__heading\"><a href=\"#can-i-have-a-custom-solution-to-suit-my-business-requirements\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors\" aria-expanded=\"false\" aria-controls=\"can-i-have-a-custom-solution-to-suit-my-business-requirements\"><div class=\"vcex-toggle__icon wpex-mr-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h5 class=\"vcex-toggle__title\" itemprop=\"name\">Can I have a custom solution to suit my business requirements?<\/h5><\/a><\/div><div id=\"can-i-have-a-custom-solution-to-suit-my-business-requirements\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">Yes please as most of our clients are already using custom cloud hosting solutions so best to call or email us.<\/div><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; typography_style=&#8221;white-shadow&#8221; css=&#8221;.vc_custom_1699254259401{background-image: url(https:\/\/host24.au\/demo\/wp-content\/uploads\/2023\/11\/head-sub-dcenter.jpg?id=613) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; wpex_bg_position=&#8221;center;&#8221; min_height=&#8221;700px&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text font_size=&#8221;22px&#8221;]Rent your own fully-managed private server with 100% dedicated resources[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1699254598257{margin-top: 40px !important;}&#8221;][vc_column][vc_column_text text_align=&#8221;center&#8221;]Host24 provides cloud hosting services in our Macquarie Telecom data center. Located at our 43MW Macquarie Park campus (Sydney&#8217;s northwest), the state of the art&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-61","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/pages\/61","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/comments?post=61"}],"version-history":[{"count":8,"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/pages\/61\/revisions"}],"predecessor-version":[{"id":619,"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/pages\/61\/revisions\/619"}],"wp:attachment":[{"href":"https:\/\/host24.au\/demo\/wp-json\/wp\/v2\/media?parent=61"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}